Privacy Policy

Introduction

Welcome to Calnora AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Data: Age, gender, height, weight, dietary preferences, and fitness goals
• Food Photos: Images of meals you capture for nutrition analysis
• Nutrition Data: Manual entries, edits, and preferences related to your food tracking

Automatically Collected Information

• Usage Data: App features used, time spent, interaction patterns
• Device Information: Device type, operating system, unique device identifiers
• Analytics Data: App performance, crashes, and error reports

How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Process food images, analyze nutrition, track your dietary intake
• AI Training: Improve our AI models for more accurate food recognition and nutrition analysis
• Personalization: Customize recommendations and insights based on your goals
• Communication: Send updates, notifications, and support messages
• Analytics: Understand usage patterns and improve app performance
• Security: Detect and prevent fraud, abuse, and security incidents

Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security audits and monitoring
• Access controls and authentication mechanisms
• Data stored on secure cloud servers with reputable providers

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our app:

• Cloud Infrastructure: For data storage and computing
• Analytics Services: To understand app usage and performance
• AI/ML Services: For food recognition and nutrition analysis
• Payment Processors: For subscription and payment processing

These third parties are contractually obligated to protect your data and use it only for the specified purposes.

Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Data Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@calnora.ai.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: