Question 1

How do I take my first photo in Calnora AI?

Accepted Answer

Simply open the app, tap the camera button on the main screen, and take a photo of your meal. Our AI will automatically analyze the food and provide nutritional information within seconds. Make sure to capture the entire meal in good lighting for best results.

Question 2

How accurate is the nutrition analysis?

Accepted Answer

Our AI models are trained on millions of food images and achieve an average accuracy of 85-95% for common foods. Accuracy can vary based on photo quality, lighting, and how the food is presented. You can always manually adjust the portion sizes and nutrition values if needed.

Question 3

Do I need an internet connection?

Accepted Answer

Yes, an internet connection is required for the AI analysis to work. The AI processing happens on our secure servers to provide you with the most accurate results. However, you can view your previously logged meals offline.

Question 4

Can I manually add foods without taking a photo?

Accepted Answer

Absolutely! Tap the '+' button and select 'Manual Entry' to search our database of over 1 million foods or create custom food items. This is perfect for packaged foods or when you can't take a photo.

Question 5

How do I edit or delete a logged meal?

Accepted Answer

Go to your diary, tap on the meal you want to edit, and you'll see options to adjust portions, delete items, or remove the entire meal. Changes are saved automatically.

Question 6

Can I track water intake?

Accepted Answer

Yes! Use the water tracker on the main dashboard to log your daily water intake. You can customize your daily water goal in the settings.

Question 7

Does the app track macros (protein, carbs, fats)?

Accepted Answer

Yes! Calnora AI provides detailed breakdowns of calories, protein, carbohydrates, fats, fiber, and other key nutrients for every meal you log. View your daily and weekly macro trends in the Analytics section.

Question 8

What's the difference between Free and Premium?

Accepted Answer

The free version includes unlimited photo scanning and basic tracking. Premium unlocks AI coaching, advanced analytics, macro planning, meal plans, recipe suggestions, and ad-free experience.

Question 9

How do I cancel my subscription?

Accepted Answer

You can cancel anytime through your device settings (App Store or Google Play). Go to Subscriptions, find Calnora AI, and tap Cancel. You'll retain Premium features until the end of your billing period.

Question 10

Can I get a refund?

Accepted Answer

Refunds are handled through the App Store or Google Play Store according to their policies. Generally, you can request a refund within 48 hours of purchase if you haven't used Premium features.

Question 11

How do I delete my account?

Accepted Answer

Go to Settings > Account > Delete Account. This will permanently remove all your data from our servers. Note that this action cannot be undone.

Question 12

How do I set my daily calorie goal?

Accepted Answer

Go to Settings > Goals and enter your target calories. You can also let the app calculate a goal for you based on your age, weight, height, activity level, and weight goal.

Question 13

Can I customize my macro targets?

Accepted Answer

Yes! Premium users can set custom macro targets (protein, carbs, fats) as percentages or gram amounts. Go to Settings > Nutrition Goals to customize.

Question 14

How does the AI coach work?

Accepted Answer

The AI coach (Premium feature) analyzes your eating patterns, provides personalized insights, suggests healthier alternatives, and helps you stay on track with your goals. It learns from your preferences over time.

Question 15

Can I export my data?

Accepted Answer

Yes! Go to Settings > Data & Privacy > Export Data to download your complete nutrition history as a CSV file.

Question 16

Is my data secure?

Accepted Answer

Absolutely. We use bank-level encryption (SSL/TLS) to protect your data in transit and at rest. We never sell your personal information to third parties. See our Privacy Policy for complete details.

Question 17

What happens to my food photos?

Accepted Answer

Your photos are processed by our AI and stored securely on encrypted servers. You can delete any photo from your diary at any time. We may use anonymized photos to improve our AI models, but they cannot be traced back to you.

Question 18

Do you share my data with third parties?

Accepted Answer

We only share data with service providers necessary to operate the app (cloud hosting, analytics, payment processing). These partners are bound by strict confidentiality agreements. We never sell your personal data.

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